Shipping Policy
How much is the Shipping Fee?
How long does it take to receive my order?
Where can I track my order?
What happens if my package gets stuck in transit?
My package was marked as delivered, but I haven't received it. Can you please reship?
- When the actual payment amount of your order is 0-$49.99, you need to pay the standard shipping fee of $3.99.
- When the actual payment amount of your order is more than $50, we will send you free shipping. You do not need to pay for shipping.
We provide a tracking number with each order.
How long is the shipping time?
Our normal delivery time is 10-18 days. If you have not received a shipping notification for a long time or if your order cannot be tracked, please contact us.
Where is my order coming from?
- All orders ship from China.
How long does it take to receive my order?
- Normally our delivery time is about 10-18 days. If there is a problem with the logistics, there may be delays, you can contact us at any time to check the logistics situation.
Where can I track my order?
- You will receive an email with a tracking number when your order is shipped. Click on "View my Order" to view your tracking number.
What happens if my package gets stuck in transit?
- We will offer you a replacement or a refund if there is no movement after 14 business days.
My package was marked as delivered, but I haven't received it. Can you please reship?
- If a package is marked as delivered by the postal carrier, we cannot issue a replacement or a refund as we are not responsible for theft at your residence. However, we will do our best to assist you in filing a claim with the carrier.